Coupons

Only one coupon code can be used per order.

Samples

A 1/2 oz. sample-size of any loose leaf tea can be purchased for $2.50, slightly higher for some teas. Simply add comments to your order or send us your request at customerservice@pleasuresoftea.com or by filling out the form in the Contact Us section. We will reply with a total of the applicable charges.

Damaged Items

The Pleasures of Tea, LLC must be notified of damaged items within five days of receipt, including weekends. After five days, The Pleasures of Tea, LLC is under no obligation to replace or refund any damaged items. The refund amount only applies to the cost of the product(s); no refunds will be given on the shipping charges.

Returns

Non-consumable items may be returned or exchanged within thirty days of receipt provided they are in the original packaging, have not been used, and are in saleable condition. Tea and other food items may not be returned, even if they are unopened.

Non-consumable items ordered through the Product Search Service may be returned within thirty days of receipt and a 25% restocking charge will be deducted from the refund amount. As above, these items must be in their original packaging, must not have been used, and must still be in saleable condition.

Returns must be given prior authorization be e-mailing customerservice@pleasuresoftea.com. Upon receipt of the returned item(s), a refund or exchange will be issued. The refund amount only applies to the cost of the product(s); no refunds will be given on the shipping charges.

Customer Information

Any customer information provided to The Pleasures of Tea, LLC will be used exclusively for sales and marketing activities. The Pleasures of Tea, LLC will not share or sell any customer information. In addition, we do not store any customer credit card information, so this information will be required each time an order is placed.